THE YOURLIO PLATFORM
AI sales, support, and customer CRM for Shopify.
Help shoppers choose, answer order questions, recover carts, and follow up across channels. Your team and AI work with the same customer context.Help shoppers buy, recover carts, and get answers. Your AI and team share one customer history.
Available on the Shopify App StoreTrusted by 100+ ecommerce brands.
01 / Sell & support
See the agent answer questions, recommend products, and follow the customer across channels. Each feature below includes its own product recording.
Website agent
Help shoppers compare options, understand your products, and move toward checkout with answers from your store.
Watch the 28 sec demoUnderstand the shopper. Ask about needs, preferences, and budget.
Recommend with context. Use your catalog to explain suitable options.
Keep the conversation moving. Help with the cart or hand off to your team.
Product answers
Place product guidance directly on the product page. Shoppers can ask about sizing, ingredients, or compatibility while they browse.
Watch the 33 sec demoStay on the product page. Get answers without opening another channel.
Use your product information. Keep guidance grounded in your catalog.
Remember the conversation. Carry questions into the shared customer profile.
Follow up on a cart, answer the shopper’s question, and help them continue their purchase inside a WhatsApp conversation.
Watch the 26 sec demoFollow up with context. Use the products already in the shopper’s cart.
Answer the hesitation. Help with the question behind the abandoned checkout.
Continue the journey. Keep replies connected to the same customer history.
Turn comments and story replies into conversations with product details and links, while keeping the customer’s context together.
Watch the 24 sec demoRespond to interest. Start from a product question in a comment.
Continue in a DM. Share relevant details and a product link.
Connect the history. Bring social conversations into the shared inbox.
02 / Convert & recover
Use timely nudges, cart recovery, popups, and product quizzes to help visitors find what they need.
Smart nudges
Respond to browsing signals with a relevant prompt, then let the agent continue the conversation when the shopper engages.
Watch the 50 sec demoNotice the moment. Use browsing and cart activity as triggers.
Make the message relevant. Tailor the prompt to the shopper’s context.
Keep helping. Move from a nudge into a product conversation.
Cart recovery
Use the shopper’s cart and conversation history to make a useful follow-up, with a clear route back to checkout.
Watch the 54 sec demoRecognize the abandoned cart. Keep the chosen products in context.
Address the blocker. Answer questions before asking for the sale again.
Make returning easy. Guide the shopper back to the purchase.
Popups
Capture contact details with lead forms, offers, and interactive rewards. Style the experience for your store and connect it to the next conversation.
Watch the 7 sec demoChoose your format. Explore six popup styles for different goals.
Match your brand. Keep the offer and presentation consistent.
Continue beyond the visit. Connect captured contacts to follow-up workflows.
Product quizzes
Help shoppers narrow down their choices with a product quiz that turns preferences into recommendations.
Watch the 9 sec demoAsk useful questions. Learn about needs and preferences.
Guide the choice. Match answers to relevant products.
Connect discovery to purchase. Give shoppers a clear next step.
03 / Understand & follow up
Build audiences, send campaigns, and connect journeys using the same customer information your AI and support team already share.
Segments
Build customer groups from browsing activity, cart behavior, and purchase history, then use those audiences in your follow-ups.
Watch the 19 sec demoStart with behavior. Find shoppers with shared interests or actions.
Keep context together. Use customer profiles alongside conversation history.
Make campaigns relevant. Choose an audience before sending a message.
Campaigns
Bring outbound messages and incoming questions together. Customers can reply and get help without starting over in another support queue.
Watch the 18 sec demoChoose the audience. Use customer segments to focus your message.
Send the campaign. Reach customers through connected channels.
Handle the replies. Let the agent answer with customer context.
Automations
Build follow-up journeys across your storefront and messaging channels, with customer context carried from one step to the next.
Watch the 17 sec demoChoose the trigger. Start from a relevant customer action.
Plan the next step. Connect messages and follow-ups in one workflow.
Keep the history. Give the AI and your team the same context.
MORE FROM YOUR STORE DATA
Make product information easier to understand with clear features, benefits, and answers to common questions. Useful for shoppers, search engines, and AI assistants.
Explore product answersConnect YourLio’s Commerce MCP to compatible AI assistants. Ask questions using your store and customer context in the tools your team already uses.
Explore Commerce MCPCustomer stories
+12%
Conversion rate
+16%
Average order value
95%
Inquiries resolved
20×
Return on investment
+18%
Repeat purchase rate
Ananth Narayanan
Founder · Mensa Brands, Brnd.me
"Most AI chat tools sit on top of your store. YourLio sits inside the buyer's journey. One memory, every channel. That's the unlock D2C founders have been waiting for."
RK Sharma
Managing Director, Baidyanath
"Works like a smart sales assistant on our store. Helps customers find the right products quickly and cuts down support queries."
Natasha Tuli
Founder, Soulflower
"Replaced four tools with one and did a better job at all of them. Our onsite agent chats in our brand voice and actually helps shoppers find the right product. The team ships faster than any vendor we've worked with."
Sanjeev Juneja
Founder, Dr. Ortho
Dr. Ortho uses YourLio AI to answer shopper questions quickly and values the team’s responsive support.
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Ishan Kukadia
Founder, Sylvi
Sylvi uses YourLio AI for order and product questions in Hinglish, product recommendations, and smooth handoffs to its team.
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Deepak Garg
Co Founder, Longway India
Longway India uses YourLio AI on Shopify and describes it as a good, reliable product after five months of use.
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Rehan Khan
Customer Experience & Retention Manager, Luxmi Estates
Luxmi Estates uses YourLio AI to help shoppers find products and complete purchases through a simpler, smoother shopping journey.
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Neeraj Sablok
Founder & CEO, NoizzyBox
NoizzyBox uses YourLio AI to guide shoppers toward suitable products, answer questions in its brand voice, and keep online shopping personal.
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Piyush Jain
Founder & CEO, SkinInspired
SkinInspired uses YourLio AI for instant answers to skincare product questions, helping customers make informed purchases while reducing the team’s support load.
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Mohd Anas Zubair
Co Founder, My Pahadi Dukan
My Pahadi Dukan uses YourLio AI on Shopify and praises its articulate conversations and ability to handle hiccups well.
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Amrita Bhatia
Co Founder, Auravedic
Auravedic uses YourLio AI for its DTC brand, describing it as a powerful, essential tool backed by a very supportive team.
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Dr. Sradha Prakash
Founder, AllurElixir
AllurElixir uses YourLio AI for haircare recommendations and reports around 23% higher conversion among shoppers who engage with the assistant, alongside fewer repetitive support tickets.
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Dr. Ankur Sarin
Consultant Dermatologist, Sarinskin
Sarinskin recommends YourLio AI for Shopify and WhatsApp, praising its ease of use and the team behind it.
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Nitesh Singh
Founder, Blue Tea
"Behavioral intelligence that knows exactly when to engage. We've seen a clear bump in cart completions since implementing it."
Samir Rajani
Founder, Deodap
"13% conversion rate last month. 97% of customer requests handled by their AI. Truly remarkable outcomes."
PRODUCT QUESTIONS
MAKE IT WORK FOR YOUR STORE
See the agent with your catalog, test real customer questions, and review the results alongside your current tools.
Connect your catalog, policies, and preferred handoff rules.
Review conversations and take over when a customer needs you.
Paid plans include a 14-day trial. Check plans and usage before you start.
